All U.S. orders ship via USPS Priority Shipping (3 business days), UPS Ground Shipping (1-5 business days) or FedEx Ground shipping (1-5 business days) at the flat fee of $6.99.
Orders placed on weekends and holidays are processed on the next business day. Expedited orders placed after 5 pm EST ship on the next business day.
Tracking numbers are shared within 1 business day upon order confirmation.
Customs & Duties
Please be aware that all international orders may be subject to additional duties, brokerage, or customs fees. Most countries do not allow prepaid customs and duties fees and all fees are calculated by customs officials. Therefore, we charge a flat fee of $29.99 for international shipping to cover these additional fees on top of shipping, and take care of the fee when the items arrive in the customs of your country.
Delays in customs are possible with every international order, which may affect delivery arrival times. SPINOZA has no control over such delays. You may contact your local customs office to check delivery estimations.
In case you change your mind or cancel your order, please contact firstname.lastname@example.org and consult with Kelly Kennedy. We will try our best to assist you.
As long as your items are not Final Sale, you may be eligible for return or exchange - You have 15 days to return or exchange your purchased items from the day you receive them. The risk of loss and title for all products you order passes to you upon our delivery to the carrier, e.g. FedEx, UPS, USPS.
Upon receipt of the item undamaged, your refund will be credited to the original form of payment to make the purchase with, excluding shipping charges back and forth, additional duties, brokerage, customs fees, and a non-refundable restocking fee of $25. Please allow 5-7 business days for your return to be processed once delivered.
Join the SPINOZA Club
Sign up to become a member of the SPINOZA club. Members' benefits include 1-year warranty, members-only sales, and invitations to exclusive events.. . .